Returns & Exchanges

At Sapphire Studios, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all eligible items. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution through a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.

• 2.
  Print Shipping Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location and keep the tracking receipt for your records.

• 4.
  Receive Refund

  After our studio inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.